WhatsApp & Communication Automation
Official Meta WhatsApp Cloud API automation for instant lead qualification, alerts, and customer journeys.
Direct WhatsApp Cloud API workflows that respond to customer inquiries in seconds, send automated brochures, collect information, and alert teams.
Who it is for
Built for teams like yours
Real estate developers, clinics, schools, training institutes, and retail businesses in WhatsApp-first markets like India.
The problem we solve
Customers prefer WhatsApp over email, but businesses handle chats on personal phones—leading to lost chats, slow replies, and no CRM tracking.
- Customer chats live on personal phones and leave with the employee.
- Reminders and confirmations are sent one by one.
- There is no record of what was promised to whom.
What we deliver
What you get
- Official Meta WhatsApp Business Cloud API integration and verified green tick guidance
- Automated interactive menus, quick-reply buttons, and brochure dispatch
- Two-way sync between WhatsApp conversations and your CRM database
- Automated payment reminders, event alerts, and appointment confirmations
Typical use cases
Where it helps
- Instant property brochure PDF dispatch when an ad inquiry is received
- Automated school fee due reminders with direct UPI/payment link
- Appointment confirmation and rescheduling flows with calendar sync
How we work
From audit to launch
Every project follows the same steps, with a written, fixed quote before any work begins.
- 01
Free audit call
We look at how the work is done today and where time or leads are lost.
- 02
Written proposal
Scope, timeline and a fixed price in writing, before any work starts.
- 03
Design and build
Built in short stages, with a preview you can review at each one.
- 04
Test and handover
We test real scenarios, including failures, then train your team.
- 05
Launch and support
Go live with monitoring, and a support period included in every package.
Examples and proof
See how it works
We have not published a client case study for this service yet. The examples below are clearly labelled demos and reference builds, and we can talk through relevant past work on the audit call.
Interactive workflow preview • ILLUSTRATIVE REFERENCE BUILD
Autonomous Lead Qualification & Routing Engine
Click a step to see what it receives and sends.
Non-visual workflow sequence for Autonomous Lead Qualification & Routing Engine:
- Step 1: Webhook Trigger (Inbound Event). Receives instant JSON payload from Next.js intake wizard or website form.. Integration: Next.js App Router API.
- Step 2: Schema Validation & Enrichment (Data Transformation). Sanitizes payload, validates corporate domain, and enriches company metadata.. Integration: Zod + Node.js Transform.
- Step 3: AI Intent & Budget Scorer (Autonomous Decision). Analyzes project scope and budget threshold using LLM reasoning rules.. Integration: OpenAI / Claude API.
- Step 4: Branch: Tier Evaluation (Conditional Logic). Routes high-intent deals to instant VIP triage; routes educational inquiries to nurture sequence.. Integration: n8n Switch Node.
- Step 5: HubSpot / Zoho CRM Sync (CRM Synchronization). Creates deal record, sets deal stage to Qualified, and logs intent score.. Integration: HubSpot CRM REST API.
- Step 6: WhatsApp & Slack Dispatch (Multi-Channel Alert). Sends WhatsApp briefing link to prospect and alerts team in #inbound-vip.. Integration: WhatsApp Cloud API + Slack.
Webhook Trigger
Receives instant JSON payload from Next.js intake wizard or website form.
Listen on /api/webhooks/lead-intake with SHA-256 signature verification.
{
"event": "lead.submitted",
"timestamp": "2026-09-01T00:12:00Z"
}{
"status": 200,
"payload_validated": true
}Tools we typically use
- WhatsApp Cloud API
- Meta Graph API
- n8n
- Node.js
- Webhooks
Questions
WhatsApp & Communication Automation: common questions
Is this the official WhatsApp API?
Yes. We use the official WhatsApp Business Platform. Meta charges its own messaging fees, billed separately.
Will customers be spammed?
No. Messages follow opt-in rules and approved templates, and every customer can opt out.
How is the final price decided?
All prices are starting prices. You get a written, fixed quote after a free audit call before any work begins. Indian clients: prices exclude 18% GST. International clients are billed in USD.
How are payments split?
Project payments: 50% to start, 50% on approval before launch. Larger projects can be split by milestone.
Who owns the work?
You own your website, content and workflows once the project is paid in full.
What are you doing manually? Let’s automate it.
Tell us what your team currently does manually. We'll map where automation can remove friction, cut spreadsheet copy-pasting and speed up replies.